Stein's Way — Value Every Day

The Blog

New ebook by Seth Godin and friends

December 14, 2009

The perfect little transition to creating some new energy for 2010. Are you ready to turn the page on 2009 in 15 days or so? I say let’s do it, and get on with creating something new. Read this book in one gulp in an hour or so, or savor it one message per sitting. Works great either way.

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Smokey Row Coffee Shop, Des Moines, Iowa

December 7, 2009

I’m sitting in Smokey Row Coffee Shop just west of downtown in beautuful Des Moines, Iowa waiting for a post lunch meeting of the minds with a new contact in town. This is my second time to Smokey Row, and I want to share it with you if you’re not familiar. Talk to any free-lancer and [...]

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As I Was Saying….

December 3, 2009

After several months of searching, I finally found my lead Wordpress Wingman.
Meet Kenny Younger, a local generation Yer from Des Moines, Iowa. If you can find the right Yer with work ethic and integrity, you’ve really got something on your hands from a tech support standpoint.
I’m thrilled to be back blogging and in conversation with you again. Drop me a line and let me know what you’ve learned lately. With luck, it might even save me a step or two. In the meantime, if you’re looking for a high tech wingman, your first step is to call Kenny.

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"All you hafta do is ask a kid!"

June 15, 2009

My 12 year old nephew Michael is staying with us under a caretaking arrangement. As part of a summer book club, I’m reading Why Don’t Students Like School? When he saw this on my end table, he asked in bewilderment, “why are you reading that book – all you hafta do is ask a kid???” [...]

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The Meaning and Impact of World Class Customer Service

June 15, 2009

We left off with customer service in the last post, let’s just pick up where we left off. I do a lot of consulting on “world class” and “WOW” customer service. So I think and write and I’m constantly on the look-out for it. Mostly I experience the bad stuff. On those rare occasions when [...]

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Project Management: Don't check it at the door at work!

June 12, 2009

The reason for the overview of my last post was to set the stage for additional posts on project management, team work, and leadership. Today’s focus will be on the elements of project management that went into the remodel in terms of the planning, surprises (scope creep) along the way, and some lessons learned after [...]

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Need to home remodel inside or out? Call Tony & The Boys @515-451-3833

June 10, 2009

After a two week layoff focusing my time, attention, and most of all energy elsewhere, it’s FANTASTIC to get up in the morning and hit the ground blogging, reading other blogs, discovering new helpful tools online (www.pandora.com). Where I’ve been is in the throes of a home remodel project, and a fairly large one as [...]

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The 10th Biggest Mistake Project Managers Make: Make NEW and More Exciting Mistakes!

June 9, 2009

Nothing is more frustrating to those who serve on project teams than to see the same common mistakes being made on project after project. Instead, why not make new and more exciting mistakes on each and every project?!? New and more exciting mistakes are much easy to understand and cope with than the same old [...]

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The 9th biggest mistake project managers make: Losing Touch With the WBS

May 28, 2009

Project management is the fine art of breaking down something large into do-able, manageable pieces. Any other approach than that becomes project MANGLEMENT! Project manglement is exactly what happens when you take a fly-by-the-seat-of-your-pants approach to a project. At the core of breaking a project into do-able parts is the work breakdown structure (WBS). The [...]

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